Payment Policy
This Payment Policy states the methods by which Clisicon Plaza accepts payment for Goods purchased through clisiconplaza.shop.
1. Accepted Methods
We accept two methods of payment only:
- Unified Payments Interface (UPI): payment made through any UPI-enabled application at checkout; and
- Cash on Delivery (COD): payment in cash to the delivery agent at the time the Order is handed over.
We do not accept credit or debit cards or any international and no such option will be presented at checkout.
2. Currency
All transactions are conducted in Indian Rupees (INR).
3. Cash on Delivery
Where cash on delivery is selected, please keep the exact amount ready, as delivery agents may not carry change. Repeated refusal of cash-on-delivery consignments may result in the method being withdrawn for future orders.
4. Unified Payments Interface
Payment made by UPI is confirmed instantly. Should an amount be debited without the Order being confirmed, please contact us with the transaction reference and the amount will be reconciled or refunded to the originating account.
5. Security
We do not store payment credentials on our systems. UPI transactions are handled by the payment infrastructure of your chosen application.
Contact and Grievance Redressal
Correspondence in respect of this document may be directed to the following:
- Entity: Clisicon Plaza
- Email: connect@clisiconplaza.shop
- Telephone: +91 9444904349
- Registered correspondence address: 1, Vandikaran St, Panneerselvam Nagar, West Mambalam, Chennai, Chennai
- Support hours: Monday to Saturday, 10:00 to 18:30; Sunday, 10:00 to 15:30 IST
We endeavour to acknowledge every written communication within two working days of receipt.